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Home . Returns & Shipping

Returns & Shipping

Countries We Ship To

We currently ship to the US and Canada.

Shipping

 Primary shipping mode: U.S. Postal Service

  • First Class: Available for packages up to 16 ounces. Shipping time is an average of 1-5 days. First-Class Mail is an affordable way to send envelopes and lightweight packages and is based on size, shape, and weight. Confirmation tracking is included for free on all domestic shipments.  
  • Priority Mail: Available for packages up to 70 lbs. Shipping time is an average of 1-3 days. Priority mail is based on weight and zone. Priority mail includes USPS confirmation tracking and insurance of up to $50 for most shipments.

 Our shipping rates are discounted by USPS.

Returns

Treebird’s teas arrive in peak condition from Australia for delivery to our customers.  We strive to provide the utmost satisfaction from your purchase. 

If you are unsatisfied in any way, we will issue a store credit for the purchase price, excluding shipping, for merchandise returned to us within 30 days.

We do not provide return shipping. 

Contact 

Email us: ask@treebirdtea.com

Holiday Processing Times

During the holiday season (November 1st-December 31st), orders can take up to 10 business days to process prior to shipping. Orders are processed in the order they are received. Please keep in mind that if you place your order after 12pm PST on Friday, your order will not process or ship until the following week as Treebird Tea is not open for business over the weekend.

Treebird Tea does not process shipments on public holidays & holidays.

You can use USPS.com's Calculate a Price Page to determine how many days our shipping zip code, 90067, will take to deliver to yours.